Ezzy Fit | Lifetime Limited Warranty – No Liability
LIFETIME LIMITED WARRANTY
Last Updated: 13 June 2025 (supersedes all earlier versions)
Composite Retaining Wall Sleepers | Fencing | Building Products
⚖️ IMPORTANT – YOUR RIGHTS UNDER AUSTRALIAN CONSUMER LAW
This warranty is provided in addition to your rights under the Australian Consumer Law (ACL). Nothing in this warranty excludes any consumer guarantee that cannot be excluded by law.

However, to the fullest extent permitted by law, Ezzy Fit's liability for any breach of a consumer guarantee is strictly limited to replacement of the product or payment of the cost of replacement. No other remedy is available.
✓ WHAT WE WILL DO Replace defective product confirmed as a manufacturing defect. ✗ WHAT WE WILL NOT DO: Pay for labour, removal, reinstallation, transport, freight, handyman fees, professional installer costs, or any ancillary expenses — even if Ezzy Fit originally installed the product.
1. Warranty Coverage – Strictly Limited

Ezzy Fit warrants that its composite products are free from manufacturing defects at the time of delivery.

  • What we WILL do: Replace a defective product confirmed as a manufacturing defect.
  • What we WILL NOT do: Pay for labour, removal, reinstallation, transport (except standard return shipping of the defective product), freight, handyman fees, professional installer costs, or any ancillary expenses. This exclusion applies regardless of whether Ezzy Fit or a third party performed the original installation.

Duration: Lifetime of original installation (30 years from purchase date)
Transferability: Original purchaser only – non-transferable

2. Exclusions – What Is NOT Covered

This warranty EXCLUDES all liability for:

CategorySpecific Exclusions
Cosmetic & environmentalColour changes, fading, shading, UV degradation, weathering, surface chalking, staining, mould, efflorescence
Material performanceGlue, adhesive, resin failures, joint separation
Movement & stressWarping, bowing, twisting, cracking, expansion/contraction due to heat, moisture, soil movement, subsidence, ground pressure
Installation issuesIncorrect installation, failure to follow guidelines, installation by unlicensed contractors
External damageImpact, fire, vandalism, chemical exposure, flood, storm, natural disaster
Customer actionsMisuse, modification, improper storage, lack of maintenance
Normal wearNormal wear and tear, cosmetic imperfections
⚠️ WARRANTY IS IMMEDIATELY VOID IF:
• Any product is altered, modified, or cut improperly
• Product is installed contrary to our published guidelines
• You cannot provide proof of professional installation by a licensed contractor
• You fail to comply with any claim procedure below
3. Claim Procedure – Strict Conditions Precedent

To make a warranty claim, you must strictly comply with all of the following. Failure to comply with any single item permanently voids the warranty:

  • Notify Ezzy Fit in writing 5 business days of delivery (visible) / 14 days of discovery (hidden)
  • Provide original proof of purchase With claim
  • Provide clear photographic and video evidence With claim
  • Provide proof of professional installation by licensed contractor With claim
  • Return defective product to Ezzy Fit Upon request
  • Permit inspection at your premises if requested Upon request
📧 Contact to file a claim: [email protected]
4. Sole Obligation & 5. Installation / Reinstallation Liability Exclusion

If we confirm a valid manufacturing defect (at our sole discretion), we will:

  • Replace the defective product at no cost for the product itself
  • Provide a prepaid shipping label for return of the defective product

The customer bears all other costs, including but not limited to: removal of the original product, reinstallation of the replacement product, all labour, handyman fees, professional installer costs, site preparation, wall repairs, and any ancillary work. Loss of profits, loss of use, property damage, and any consequential damages are also excluded.

🔨 NO LIABILITY FOR LABOUR OR REINSTALLATION — EVEN IF EZZY FIT INSTALLS
For the avoidance of doubt: Ezzy Fit shall not be liable for any costs associated with removal, reinstallation, labour, or site restoration in connection with any warranty claim or product replacement. This applies regardless of whether the original product was installed by Ezzy Fit, an authorised contractor, or any third party. Our sole obligation is replacement of the defective product itself. You (the customer) assume full responsibility for all installation, removal, and reinstallation expenses under all circumstances.

Installation & Reinstallation explicit terms: Ezzy Fit sells products only. Even if Ezzy Fit performed the original installation, you remain solely responsible for all costs of removing any replaced product and reinstalling the replacement product. This includes all labour, tools, site preparation, wall repairs, handyman fees, professional installer costs, and any related expenses. Ezzy Fit never pays for removal, reinstallation, or labour under this warranty, irrespective of who installed the product originally. If a replacement is provided, the customer must organise and pay for all associated installation work.

6. Limitation of Liability & 7. Governing Law

To the fullest extent permitted by law: Ezzy Fit's total aggregate liability is strictly limited to the original purchase price of the defective product. Under no circumstances will Ezzy Fit be liable for property damage, personal injury, economic loss, loss of profits, loss of use, or any consequential damages, even if such damages arise from or relate to a product installed by Ezzy Fit itself. You indemnify Ezzy Fit against all claims arising from improper installation, misuse, or any costs related to removal or reinstallation.

Governing Law & Jurisdiction: This warranty is governed by the laws of Queensland, Australia. Any dispute must be commenced within 12 months of discovering the defect and exclusively in the courts of Queensland. You waive any right to a class action.

⚠️ Important affirmation: These limitations apply regardless of the form of action (contract, tort, negligence, strict liability, or otherwise) and remain in full force even if Ezzy Fit provides installation services or advice.
8. Acknowledgment

By accepting delivery, installation, or use of any Ezzy Fit product, you acknowledge that you have read, understood, and agreed to all terms, limitations, exclusions, and liability caps in this warranty — including that Ezzy Fit is not liable for removal, reinstallation, or labour costs even when Ezzy Fit performs the original installation.

📋 WARRANTY CLAIM RECORD (RETAIN FOR YOUR FILES)
Date of Purchase
_________________________
Licensed Contractor (Installer)
Full name / License number: _________________________
Order Number
_________________________
⚠️ IMPORTANT: Warranty is void without proof of professional installation by a licensed contractor.
🔧 Even if Ezzy Fit installed the product, this warranty does NOT cover labour, reinstallation, or removal costs.
* This warranty document supersedes all earlier versions. Ezzy Fit disclaims all liability for labour, removal, reinstallation, or any ancillary costs, regardless of who performed the installation.